From first enquiry to delivery

Your buying questions, answered

Start with the essentials, then confirm the details for your chosen model and circumstances with the advisor.

Is the price on the website the total delivery price?

Website prices are recommended starting prices in New Taiwan dollars (NT$ / TWD). Ask for an itemised quotation covering the agreed vehicle price, colour and options, insurance, registration and taxes, financing charges and any separately arranged transport. Confirm what is already included before comparing quotations.

How do I arrange a showroom visit or test drive?

Send the model you are interested in, your preferred date and the number of people visiting. The advisor will confirm the display or test vehicle, time, route, eligibility and documents to bring. A successful website submission means your enquiry has been received; your appointment is confirmed separately by the advisor.

When can I receive my car, and can delivery be arranged outside Taipei?

Timing depends on the model, colour, available stock and the steps needed before delivery. Tell the advisor if you have a target date. Customers across Taiwan can discuss purchasing remotely; delivery location, transport costs, timing and the available service area are agreed individually.

Can I ask about financing or current offers?

Yes. Share your intended model, budget and purchase timing so the advisor can explain the available options. Financing is subject to individual review, and campaign eligibility and deadlines must be confirmed. Ask for the full payment schedule, fees and terms before choosing a plan; a monthly payment alone does not show the total cost.

Can I use the form without a Taiwan mobile number?

The online form accepts a Taiwan mobile number beginning with 09 or +8869. If you do not have one, please contact the advisor through LINE. Mention your preferred language and how you would like to be contacted when arranging your enquiry or visit.

What information should I prepare before buying?

Start with the model, intended use, budget, purchase timing and whether you plan to pay in cash or apply for financing. Registration and financing documents depend on the purchaser and application. Ask the advisor to confirm the required documents for your circumstances before ordering.

Which of these cars need external charging?

The SWIFT, VITARA and S-CROSS mild-hybrid models described on this website do not need external charging. e VITARA is all-electric and needs a charging plan. Use the Taiwan specification for the exact model you are considering, as equipment and powertrains can differ across markets.

Is parking available at the Beitou showroom?

The Beitou showroom provides free parking. Ask the staff where to park when you arrive. Please mention any boarding or mobility assistance needs when booking, and confirm the appointment before travelling.

Explore each model

Read the full buying guides (Chinese) →